What is ISO 17065 Training for Product Certification Auditor Experts?

ISO/IEC 17065 is a standard specifying requirements for organizations performing product conformity assessment and certification. Certification bodies must establish an appropriate organizational structure for certification activities; have competent product certification auditors; maintain a quality assurance system at the registered facility; and define certification evaluation methods including sampling, testing, assessment of quality assurance conditions, market surveillance, as well as procedures for review, complaints, and dispute resolution.

Standards commonly used for establishing product certification systems include:

• ISO/IEC 17067:2013 — Conformity assessment — Fundamentals of product certification

• ISO/IEC Guide 28:2004 — Conformity assessment — Guidance on third-party product certification systems

• ISO/IEC Guide 53:2005 — Conformity assessment — Guidance on the use of an organization’s quality management system in product certification

• ISO/IEC 17030:2003 — Conformity assessment — General requirements for third-party marks of conformity

Objectives of the ISO 17065 Product Certification Auditor Training Course

• Provide fundamental knowledge and skills for professionals participating in product certification audits according to ISO/IEC 17065.

• Help participants understand the regulatory and technical requirements, scope, and fields of application of ISO/IEC 17065.

• Develop competencies in planning, preparing, conducting, and reporting product certification audits in accordance with ISO/IEC 17065 and ISO 19011.

• Enhance the ability to collect, analyze, and objectively evaluate evidence to reach appropriate audit conclusions.

Participants who successfully complete the course may become certified product auditors in accordance with ISO 19011 requirements.

Knowledge

• General awareness of quality, standards, technical regulations, and quality assurance

• Product certification assessment methods

• Requirements of quality assurance systems

• Methods for product classification, sampling, and testing

Skills

• Quality assurance system auditing skills: opening and closing meetings, interview techniques, information recording, audit classification and conclusions, audit team management

• On-site product auditing skills: sampling, sealing, on-site testing, and evaluation of test results

Course Content

Part 1: General Concepts

Standards and Technical Regulations

• Concepts related to standards and technical regulations

• Groups of standards: technical requirements, testing standards, terminology and definitions

• Relationships among types of standards

• National standards, regional standards, association standards, ISO standards

Certification

• Concepts of certification, accreditation, and recognition

• Conformity certification and certification to technical regulations

• Declaration of conformity

• Requirements for certification bodies

• Conditions for conformity certification in Vietnam

• Product certification bodies in Vietnam

Measurement Systems

• Overview of measurement systems and typical units

Sampling

• Typical sampling methods

• Sampling according to AQL

Product Certification Methods

• Overview of 8 product certification schemes

Part 2: Quality Assurance System

• Models of quality assurance conditions

• Key requirements in quality assurance models

• Quality assurance requirements in selected technical regulations

Part 3: Product Certification Assessment

Preparation

• Receiving and reviewing certification requests

• Planning assessment activities (reviewing standards, selecting laboratories, developing sampling plans)

• Managing assessment programs

• Preparing for on-site assessment

• Developing detailed audit plans

• Document review

• Preparing sampling and testing conditions

On-site Assessment

• Opening meeting

• Information collection

• Evidence-based assessment

• Audit findings

• Sampling: defining lots and representative samples

Review of Production Processes and Products

• Product design and process records

• Raw material records

• Certification monitoring and inspection records

• Product measurement and monitoring records

• Documentation for quality standard declaration

Completion

• Audit reports on production processes and technology

• Review of test results

Auditor Competencies

• Basic auditor skills according to ISO 19011

• Specific competencies for product certification auditors

Part 4: Quality Management System According to ISO 9001

• Overview of the ISO 9000 family

• Development of ISO 9000 certification

• Quality management system standards according to ISO 9001

• Changes in ISO 9001 versions

• Requirements of ISO 9001

Exercises and Case Studies

• True/false questions

• Terminology Q&A

• Group exercises

Part 5: Summary, Q&A, Examination

• Total score: 100

• Passing score: 70

The above information summarizes the ISO 17065 Product Certification Auditor Training Course.

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Posted date: 03/01/2023